We believe that client communication is key in making the client feel comfortable and secure. At Gahanian Law, PA, we know how frustrating it can be to have an attorney who is unreachable. That is why we strive to communicate clearly and frequently with all of our clients. We are available to answer questions and provide updates on your case during regular business hours.
This is a guarantee that we make to all of our clients:
If the attorney is available, she will speak to you when you call. If she is not available, she will call you back as soon as she becomes available. All calls are returned that day or the next business day and in no case more than three business days later barring extenuating circumstances.
In addition, we provide a client login portal to our case management software. Clients can login and receive updates on their case. They can view their file, view and upload documents, and send messages to the attorney and staff assigned to their case. We believe that client communication is key in making the client feel comfortable and secure.